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Part 3: Making Visitor Management Work for You

When you welcome guests to your organization, how welcoming is the experience? Are they greeted with long lines, stacks of paperwork and lacking security practices? With today’s heightened safety concerns and Covid protocols, no organization can afford to neglect proper visitor management.
 
Traditional visitor management software can be expensive, placing it out of reach for some organizations and forcing them to adopt manual, labor-intensive and error-prone processes. In this article, we will present three ways the latest, cloud-based visitor management solutions can help your organization manage visitors with confidence — and without breaking your budget.

1. Maintain a welcoming culture without sacrificing security or convenience
“Residential college and university campuses occupy a unique space,” says Mark Degan, Director of Corporate Marketing, ColorID. “They need to prioritize the safety of their campus communities while also fostering open, welcoming environments. When these campuses welcome guests — especially for larger events like conferences or camps — there are several ways the right visitor management system can help achieve this balance.”
 
Cloud-based visitor management solutions can help simplify physical and digital credential issuance with:
  • Online pre-registration features to handle many details ahead of time
  • Mobile check-in functionality, allowing guests to scan QR codes to complete registration without a staffed desk or kiosk
  • Remote, self-service photo capture to reduce long lines and wait times at check-in
  • Integration with identity management, access control and other systems, making it easier to manage privileges appropriately without placing undue burden on your staff
2. Reduce costs by taking visitor management outside the one-card system
Many one-card systems are priced based on the number of cardholders. This pricing model keeps many organizations from using the system for visitor management, since they don’t want to pay more for visiting cardholders who will only use their credentials for a few days. In an effort to reduce costs, these organizations often default to manual processes and spreadsheets to manage visitors. 
“Conferences and camps are significant revenue streams for these organizations, and they come with significant security concerns,” says Degan. “Relying on spreadsheets isn’t good enough anymore. With a modern visitor management system, you can easily issue credentials, assign rooms and more before your guests even arrive on campus — and you can do it without breaking your budget.”
 
3. Choose the right level for you
Visitor management is not a “one size fits all” activity. Whether you need a simple, streamlined approach to issuing credentials and managing visitor privileges, or have much more robust visitor management needs, you can choose (and support) the technology that’s right for you.
 
“We have customers with pretty standard visitor management needs, and we have others with much more specialized requests,” says Degan. “Some large universities, for example, use mobile check-in capabilities to handle huge conferences, and some hospitals tailor their solutions to accommodate needs like blocking specific visitors from the NICU. We offer a full portfolio of visitor management solutions, so we can help each customer find the right level for them.”
 
Manage Your Visitors With Confidence From the Cloud
“Visitor management varies hugely from one organization to another, but at its heart, it’s about balancing a welcoming culture with a safe one,” advises Degan. “And to do that well, you need options.”
 
ColorID offers a full line of visitor management solutions featuring comprehensive visitor registration, badge printing, tracking, reporting and much more. And the portfolio is designed with today’s needs in mind, with features aimed at keeping visitors safe and compliant with Covid protocols (e.g., quarantine management, symptom surveys, contact tracing and more).
 
Whether you’re managing visitors at a hospital or conference attendees on a college campus, visitor management is too important to be left to chance. With today’s cloud-based options, you can balance efficiency and security with confidence.

ColorID is a leading supplier of high-quality identification products and services for higher education, healthcare and other organizations around the world. Learn more at www.colorid.com.
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